Get in Touch with Emrelo
We're here to support your relocation to Australia!
Frequently Asked Questions
Why should a company invest in relocation services?
On average, Australian employers spend around AUD 30,000 per employee on relocation. With 34% of relocations failing before completion, our services protect this investment by helping employees integrate smoothly and stay committed.
How does this help businesses save time?
Relocation tasks like housing inspections, bank visits, or finding schools for children take hours. We handle them on behalf of you, so you can stay focused on your work.
What if I don’t need a package and only need one service?
No problem. Contact us with your request and we’ll prepare a tailored quote for the specific service you need.
Can you help with relocation in other countries?
At the moment, we focus exclusively on relocations in Australia. However, we plan to expand our services to New Zealand in the near future.
What if employees have personal challenges they don’t want to share with their workplace?
We provide discreet support for sensitive matters like mental health or family planning. Employees can access trusted doctors and services confidentially, reducing stress and making their integration much easier.
What is your refund policy?
If a service is not delivered as agreed, we will review the case and provide a partial refund based on the unused services. For packages, fees for completed services are non-refundable, while unused parts may be credited or refunded depending on the situation.